Frequently Asked Questions
Everything you need to know about your 24Bottles experience.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days for domestic orders and 7-10 days for international deliveries.
Are 24Bottles products BPA-free?
Yes, all our bottles and accessories are 100% BPA-free, phthalate-free, and toxin-free, ensuring a safe and sustainable hydration experience.
What is your return policy?
We offer a 14-day return policy for unused items in their original packaging. Please contact our support team to initiate a return request.
Can I put my bottle in the dishwasher?
While some of our products are dishwasher safe, we recommend hand-washing our painted bottles with warm soapy water to preserve the finish and thermal performance.
Do you offer a warranty on your products?
Yes, all 24Bottles products are covered by a 2-year manufacturing warranty against defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.